Hotel guest experience
Guest requests, handled before they reach the desk.
Hotelia gives every room a QR code that opens an AI-powered assistant: services, problem reports with photos, hotel info and nearby recommendations — all flowing into one live reception dashboard.
One QR per room
Guests scan and are instantly connected to their room — no app, no login.
AI concierge
Answers from your own hotel knowledge, and turns requests into tickets.
Live reception desk
Requests, problems and photos arrive with priority and status tracking.
Multi-property ready
Every hotel's data is isolated. Staff only see their own property.